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Privacy Policy

Classyria · Solarizon Sagl · Aprile 2026

PRIVACY POLICY

Classyria — GDPR (EU 2016/679) + Swiss nFADP/LPD

Last updated: April 2026 — Version 2.0

1) Data Controller

Solarizon Sagl · Via Dei Faggi 6A, 6912 Pazzallo, Lugano, Switzerland — CHE-297.873.984

info@classyria.com · www.classyria.com

The Swiss Federal Act on Data Protection (nFADP/LPD) is in force since 01.09.2023.

No formal Data Protection Officer (DPO) has been appointed, as it is not mandatory for the size and type of processing carried out. The Controller handles privacy requests directly.

2) Data Collected

We process the following personal data provided directly by the data subject via classyria.com, WhatsApp or email:

Identity data: first name, surname, nickname or pseudonym used for personal branding

Contact data: email address, WhatsApp number

Operational data: package type, style brief, visual preferences

Materials provided by the client: photos, videos, physical or stylistic descriptions needed for production

Payment data: processed exclusively by certified third-party providers (Stripe, PayPal, banks) — Classyria does not store card or IBAN data

Technical browsing data: IP addresses, essential cookies and, upon consent, analytics cookies

NOTE — Visual and potentially sensitive data: materials provided by the client (photos, videos, descriptions) may contain data relating to physical appearance, ethnicity or other personal characteristics. Such data is processed exclusively for the purpose of the requested service, with maximum confidentiality, and is not shared with third parties except as described in section 5.

3) Purposes, Legal Bases and Legitimate Interest

We process your data for the following purposes, each with its own legal basis:

Handling requests and confirming bookings — Legal basis: pre-contractual measures / contract performance (Art. 6.1.b GDPR)

Service delivery, operational communications, file delivery — Legal basis: contract performance (Art. 6.1.b GDPR)

Invoicing and fiscal/legal compliance — Legal basis: legal obligation (Art. 6.1.c GDPR)

Dispute resolution, complaint handling, fraud prevention — Legal basis: legitimate interest (Art. 6.1.f GDPR). Specific legitimate interest: protecting the operational integrity of the service and enforcing the Provider's contractual rights

Anonymous internal service improvement — Legal basis: legitimate interest (Art. 6.1.f GDPR). Specific legitimate interest: optimising the quality of services offered

Anonymous or consented use of materials as portfolio — Legal basis: explicit consent (Art. 6.1.a GDPR), revocable at any time

Direct marketing, newsletters, promotions — Legal basis: explicit consent (Art. 6.1.a GDPR), always with immediate opt-out

4) Use of Artificial Intelligence in Processing

Classyria uses artificial intelligence (AI) technologies for the creation of visual content requested by clients.

In accordance with the EU Artificial Intelligence Act (EU AI Act, applicable from September 2025) and evolving European data protection guidelines:

Client materials and data are used exclusively to fulfil the requested service

Client data is NOT used to train third-party AI models

Generated content is personalised and not shared with other users or third parties

The production process is supervised by human staff (internal quality control)

The client is informed of and accepts the use of AI technologies as an integral part of the service upon confirming their package.

5) Recipients and Transfers

Your data may be shared with the following categories of recipients, acting as data processors:

Payment providers: Stripe, PayPal (PCI-DSS and GDPR compliant)

Cloud delivery services: Google Drive (Google LLC — EU standard contractual clauses)

Communication platforms: WhatsApp/Meta (for operational communications)

Website hosting and analytics services: providers based in the EU or with adequate safeguards

Internal operational staff (production team): bound by NDA and confidentiality obligations

Some providers may operate outside Switzerland/EEA (e.g. USA). In such cases, we implement adequate safeguards: EU standard contractual clauses (SCC) or transfer to countries with an adequacy decision.

Your data is NOT sold or transferred to third parties for their own commercial purposes.

6) Data Retention

We retain your data only for as long as strictly necessary for the stated purposes:

Non-converted enquiries: maximum 12 months from the request date

Client operational data (brief, materials): up to 24 months from final delivery

Produced visual materials: deleted or anonymised within 12 months of delivery, unless explicit portfolio consent is given

Accounting and fiscal data: per Swiss legal requirements (up to 10 years)

Data for legal protection/disputes: for the duration of proceedings and until rights are time-barred

Upon expiry, data is deleted or irreversibly anonymised.

7) Your Rights

In accordance with GDPR (Arts. 15-22) and the Swiss nFADP/LPD, you have the right to:

Access: obtain confirmation of processing and a copy of your data (Art. 15 GDPR)

Rectification: correct inaccurate or incomplete data (Art. 16 GDPR)

Erasure ('right to be forgotten'): request deletion of data, subject to legal obligations (Art. 17 GDPR)

Restriction: request suspension of processing in certain cases (Art. 18 GDPR)

Portability: receive your data in a structured, machine-readable format (Art. 20 GDPR)

Objection: object to processing based on legitimate interest (Art. 21 GDPR)

Withdrawal of consent: withdraw consent at any time, without retroactive effect

Not be subject to automated decision-making: you may request human intervention on significant decisions

8) Security and Data Breach Management

We implement appropriate technical and organisational measures to protect your data:

Data access restricted to strictly necessary personnel

Encrypted communication channels (HTTPS, end-to-end encryption where applicable)

NDA signed by all operational staff

Internal quality control procedures and secure file management

In the event of a personal data breach that poses a risk to your rights and freedoms, the Controller will:

Notify the competent supervisory authority within 72 hours of discovery (Art. 33 GDPR / Art. 24 nFADP)

Communicate the breach to affected individuals without undue delay, where the risk is high (Art. 34 GDPR)

Internally document the incident and the measures taken

No system is 100% secure. We mitigate risks proportionately to the nature and sensitivity of the data processed.

9) Cookies and Tracking Technologies

The classyria.com website uses the following types of cookies:

Essential technical cookies: necessary for the website to function, do not require consent

Analytics cookies (e.g. Google Analytics): activated only upon explicit consent via banner

Third-party cookies (e.g. social pixels): activated only upon explicit consent

The cookie banner appears on first visit and does not load non-essential cookies before your choice. You may update your preferences at any time via the banner or your browser settings.

For detailed information on the cookies used, please consult our full Cookie Policy on classyria.com.

10) Minors

The Service is exclusively available to adults (18+ in all countries of operation).

We do not knowingly collect personal data from minors. Should we become aware of having collected data from a minor, we will proceed with immediate deletion.

11) Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect regulatory, operational or technological changes.

In the event of material changes, we will:

Publish the new version on classyria.com with a visible update date

Notify clients with an active order by email (where available)

Clearly indicate the document version (e.g. v2.0, v2.1)

Continued use of the Service after publication of changes constitutes acceptance of the updated version.

12) Complaints and Supervisory Authorities

If you believe that the processing of your data violates applicable law, you may:

Lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) — Switzerland: www.edoeb.admin.ch

Lodge a complaint with the Italian Data Protection Authority (Garante) — Italy: www.garanteprivacy.it

Contact the supervisory authority in your country of residence (for clients in other EU/EEA countries)

For UK clients: Information Commissioner's Office (ICO) — www.ico.org.uk

For UAE/Dubai clients: UAE Data Office — www.uaedataoffice.gov.ae